Our standard shipping time for orders is between 3-5 business days. However, delivery times can vary based on the shipping method selected at checkout and your location. Please note that during peak periods and holidays, shipping times might be extended.

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return any item in its original condition within 14 days of receipt for a full refund or exchange. Please ensure that the products have all original tags and packaging. To initiate a return, visit our "Returns" page and follow the instructions provided. Remember to keep your receipt as proof of purchase. Some exclusions may apply, so be sure to check our detailed return policy for more information.

Please note: Due to hygienic reasons, we cannot accept returns for lingerie sets, and we do not accept returns on personalised or embroidered items unless they arrive damaged or incorrect.

If you still have not received your order(s) after a reasonable time, please contact us at info@oshunlabel.com or on our live chat